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Directions - Conferences & Incentives

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Marrickville, NSW
Directions - Conferences & Incentives

We're experts in conference, incentive, event
& travel management We're Professional Conference Organisers. Visit us at www.dcim.com.au.
(1)

Experts in luxury conference, incentive, event & travel management.

07/10/2026

We’re heading to FACTS 2026 at ICC Sydney on 25–26 November.

Gina Roustas, our GM of DIRECTIONS Travel, and Felicity Switzer, our Director of Customer Engagement, will be at Stand B3 across the two days.

As an Australian owned and run business, we’re proud to support organisations with both corporate travel and business events, bringing together the travel management, planning and event expertise our clients need under one roof.

If you’re attending FACTS, come and have a chat with Gina and Felicity about your corporate travel, conferences, incentives or business event needs.

We’re looking forward to catching up with clients, industry partners and plenty of new faces.

See you at Stand B3.

16/09/2026

From lunch by the water in Sicily to the excitement of race day at Monza, this was quite a journey. 🇮🇹

Our team have just delivered a clients study tour through Sicily and Milan, finishing with qualifying and race day at the Italian Grand Prix.

Along the way, guests enjoyed the Rocco Forte Verdura Resort in Sicily, time out on the Mediterranean, beautiful Sicilian food and a choice of activities. Business sessions and hosted dinners also gave our client and their attendees valuable time together.

The planning took an unexpected turn when a major supplier let us down shortly before departure. Our team rebuilt the opening three days, creating a Sicily experience that became a highlight in its own right.

The boat day and lunch in Sciacca were described as “one of the best days on program”.

That’s a lovely outcome for an experience created under very different circumstances from those we had planned.

21/08/2026

Great ideas, valuable conversations and plenty to bring back to the office.

This week, the DIRECTIONS team attended SITE ANZ Incentivise Live in Sydney. A day dedicated to exploring what’s next for incentive travel and how our industry can create even greater value.

Our biggest takeaway? Incentive travel is much more than a reward.

When thoughtfully designed, it can motivate people, strengthen workplace culture, build relationships and create memories that last far longer than a transactional reward.

The team also came away thinking about:

✈️ Designing incentives for different generations and what genuinely motivates them

🤖 How AI is changing the way clients find and assess potential partners

🌏 The evolving role of incentive travel within business strategy

🌙 New possibilities for Sydney as its 24-hour economy develops

🤝 The importance of strong relationships between clients, agencies and suppliers

A big thank you to the Australia & New Zealand team for creating such a relevant and thought-provoking event.

It was also wonderful to reconnect with so many industry colleagues, friends and partners. Now we’re looking forward to turning those conversations and ideas into action for our clients.

03/07/2026

A big mahalo to Meet Hawaii for hosting a wonderful dinner especially for the DIRECTIONS team.

It was such a pleasure to spend time with our Hawaiian partners, reconnect, share updates, and continue building the relationships that help us create memorable programs for our clients.

A special thank you to Kris for organising such a great evening. Kris may be Thai, but he is absolutely “Mr Hawaii” here in Australia. Naturally, he hosted us at a Thai restaurant, but made sure there was at least one very important Hawaiian-adjacent touch on the table: pineapple fried rice.

Thank you again to Kris and the Meet Hawaii team for your generous hospitality. We loved the chance to catch up and talk all things Hawaii.

06/03/2026

Happy International Women’s Day!

Fun fact about DIRECTIONS…
99% of our team are women and we’re proudly led by our amazing CEO Joanna (Jo) Hancock.

From planning conferences and incentive trips to delivering events all over Australia and around the world, this powerhouse team somehow manages to juggle logistics, creativity, late nights, early mornings, weekends and a lot of coffee ☕️

The events industry can be hectic, but this group of talented, hardworking women make it look easy.

Today we’re celebrating all of the incredible women on our team and the many brilliant women across the events industry who keep the world of events moving.

28/01/2026

📣 BIG NEWS FOR EVENT & TRAVEL LOVERS! 🌿✨

We’re so excited that Wolgan Valley is coming back stronger than ever - reopening later this year as the world’s first Ritz-Carlton Lodge after a $50M transformation! 🏞️🍾

This legendary valley in the Greater Blue Mountains - rich in natural beauty, conservation heritage and unforgettable experiences - is ready to welcome guests and our event programs back into truly iconic spaces. 🥂

We can’t wait to bring you events that feel extraordinary - where luxury meets nature, and experiences go beyond expectations.

Stay tuned… the valley is calling. 🙌

21/01/2026

Qantas has opened a temporary international Business Class lounge at Sydney Airport's T1. Located near Gate 31 in a former crew room, it serves as a stopgap while the main lounge undergoes a major upgrade through 2027.

This setup has notable constraints: it's smaller with limited seating, lacks showers and a full buffet, and feels more functional than luxurious. Frequent flyers can bring eligible guests, but due to space constraints, Qantas lounge passes aren’t being accepted. To reduce the crush during peak periods, Qantas is sending some travellers to the Plaza Premium and Air New Zealand lounges.

For high-end incentive groups, these shortcomings could impact the pre-flight experience DIRECTIONS aim to elevate for clients. Delegates who are Platinum QF Members will still have access to the first class lounge as usual.

Exciting upgrades ahead in 2027
The new permanent lounge will transform this with double the seating, an open-air terrace for Sydney skyline views, expanded dining options, refreshed bars and enhanced workspaces - perfect for our delegates on study tours or international conferences. These enhancements align seamlessly with our focus on duty of care and standout experiences in APAC and global programs.

Read the Executive Traveller review - https://www.executivetraveller.com/review-qantas-temporary-sydney-international-business-class-lounge

Planning a 2026-27 incentive or study tour from Sydney? DM us to incorporate these future upgrades for maximum impact.

20/01/2026

UK Travel Changes from 25 Feb 2026 - important for Aussies 🇬🇧✈️

If you’re travelling to the UK after 25 Feb 2026, there are new rules you need to know.

✅ Australians will need to apply for a UK ETA (Electronic Travel Authorisation)
💳 Cost: $32

⚠️ BUT if you’re an Australian + UK or Australian + Irish dual citizen, you cannot get an ETA.

You must:

* Travel on your valid UK or Irish passport
* Or you may not be allowed to board your flight in Australia

If your UK passport is expired:
1: Renew it before travel
2: Apply for a Certificate of Entitlement (COE) (approx. $1,000)
3: Or renounce UK citizenship

With 2 million+ Australians holding dual citizenship, this will definitely affect some travelers - especially those who haven’t used their UK passport in years.

18/12/2025

That’s a wrap on an incredible year!

From unforgettable programs to bucket-list experiences, 2025 was all about connection, creativity, and raising the bar.

Thank you to our amazing clients, partners, and team for trusting us to deliver magic, time and time again. Here’s to an even bigger, bolder 2026!

The DIRECTIONS team wishes you all a joyful Christmas and a New Year filled with adventure, success, and unforgettable moments.

11/12/2025

After many years of partnership, trust, and pushing boundaries with a client — DIRECTIONS delivered a recent Study Tour that was on another level!

We swapped the usual five-star hotel for a custom-built safari camp in the heart of the Mongena Savannah. Think 75 luxury tents, pools, fire pits, stargazing, and three days of unforgettable wildlife adventures.

Add in a meaningful CSR project in Zambia, bucket-list experiences, and networking at its finest — this was more than a program, it was an immersive journey.

Authentic. Bold. Unrepeatable. That’s how we keep raising the bar year after year!

Address

16 Carrington Road
Marrickville, NSW
2204

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

http://www.dcim.com.au/

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