09/09/2026
We are HIRING! Come work at one of Raleigh's BEST Wedding & Corporate Event Venues here in Downtown Raleigh!
As the Account Manager at Market Hall you will be the key associate assisting our clients in getting the most from our venue for their wedding or special event. This starts with a client introduction to our planning process, learning about the goals of the guest all while maintaining the exemplary service standards for which Market Hall is known.
You must have a minimum of 2 years of catering experience with a reputable offsite wedding or event caterer. All applicants who fail to meet this requirement, will not be considered.
Hours: 40-50 hours/week, flexible schedule, must be available nights and weekends
Compensation: $50,000 to $60,000 Salaried, paid biweekly through direct deposit plus benefits.
As an Account Manager, your primary work week will be Tuesday-Saturday. Your work week will start with normal office hours with your time split between onsite tastings and meetings and phone and email communication with clients. On the weekends you will be the opening manager for your client's events, ensuring proper set-up and full venue and culinary ex*****on of the event as planned by you and the client. There will be occasional evening work in this role so flexibility in your schedule is necessary. We have availability for events to book any day of the week, so your schedule may shift week to week.
This is primarily customer service position, you will be focused on providing the best possible customer service to our clients. You are not the planner (for weddings, we require our clients hire a planner from our preferred list), but you will assist in many planning details to ensure that the venue provides an amazing experience for the client and the best meal of their life!
We have created a proven process that works to execute events with consistent success!
Summary of Duties: (not all duties are described here)
●Serve as the main point of contact for clients throughout the planning process.
● Manage up to 60 accounts from planning stages to event ex*****on including being onsite from key in through dinner service or beyond.
Assist other account managers in event ex*****on as needed.
● Conduct tours as needed to support the sales team.
* Conduct onsite tastings and walkthroughs.
● Collect payments from clients.
● Approve and collect paperwork from client vendors and review rental orders.
● Flexible schedule is so important as we work when our clients play which is typically nights and weekends with some weekday events.
● Update job knowledge by participating in educational opportunities including networking events and conferences.
● Assist in Administrative Tasks.
Please provide your resume along with an introductory email to [email protected] with a list of how many weddings and events you have worked.
