16/08/2015
About Us
Dutchess Event Management Services is the trading name of Be Calm Enterprises which is duly registered in terms of the laws of the Republic of Zimbabwe. Dutchess Event Management Services provides, professional event planning and coordination, developing and evaluating event costs within budget, optimising event efficiency.
The business started as a hobby of the sponsor some 12 years ago and has developed over time leading to the registration of Be Calm Enterprises t/a Dutchess Event Management Services.
Our Vision
To be the leading events management company in the country
To provide flawless event management services
To offer value for money services
Our Mission
We continually endeavour to exceed our client’s expectations in service levels which will lead to the achievement of sustained long term growth, expansion and profitability.
We are committed to delivering the highest standards of safety and actively contribute towards reducing adverse effects on the natural environment.
Our commitment to technology advancements, safety, the environment and on-going staff training will ensure continued improvement in service levels and profitability to enable us to continuously provide quality and efficient services.
Our Services
Event Planning and Management Services
Event budget review and management.
Appropriate event site selection, coordination and negotiating venue contracts
Vendor Management.
Our Staff.
Our staff compliment is comprised of very experienced and skilled members who conform to all legal requirements of the country.
Values
Dutchess Event Management Services has seven key values which underpin our core values:
Integrity – We ensure we do what we promise consistently and in an honest and respectful manner.
Initiative & Innovation – We welcome creativity and encourage our staff and partners to bring in ideas that will add value to the customer experience.
Passion – We care for our customers much more than our competitors do. We have a passion for excellence and maintain accountability for our performance.
Leadership - We encourage our staff to make decisions and apply their knowledge and expertise to all tasks. We will do this by:
Being accountable for our actions
Being independent, open minded and enthusiastic
Constantly developing & challenging our people
Communicating consistently & regularly
Being open to customers & employees to see how & why we do things.
Building strong teams
Recognition - Recognising & rewarding performance which exceeds expectations.
Courage - Having the courage to challenge change and strive for more than we thought possible yesterday.
Safety and environment - 100% commitment to the safety of our staff, our customers, the public and the environment.
Target Markets
To achieve our vision we have identified some very specific target markets and developed a business strategy that will enable us to focus on these markets and harness our skills and resources to satisfy them. We have now developed a very good understanding of our target markets which include corporate clients in the following sectors:
Government Departments
Cooperates in the Private Sector
Non-Governmental Organisations
Family Events
