Service Excellence

25/12/2025

🎄❤️ Merry Christmas & Happy New Year! ❤️🎄

From the entire Service Excellence team, we want to wish you and your loved ones a season filled with joy, rest, connection and celebration. ✨

This year, we’ve had the privilege of serving incredible couples, families, teams, and guests, from intimate dinners to beautiful weddings and unforgettable events. Thank you for trusting us, supporting us, and being part of our story. 🌿

As we step into a new year, we look forward to more celebrations, more shared moments, and more opportunities to serve you with warmth, heart, and excellence.

Here’s to 2026! May it be full of prosperity, health, laughter, beautiful gatherings and magic in every moment. 🥂✨

With appreciation and gratitude,
Nicky & the Service Excellence Family

21/12/2025

Oh this makes our hearts so happy 🥹🤍

“I don’t eat mince pies… but oh my God Nic, these are next level amazing.”
Honestly? We’ll take that as the highest compliment.

If you’ve been on the fence, consider this your sign, these mince pies are converting even the non-believers. Flaky, spiced just right, and made with so much love.

✨ Final orders are now open ✨
Don’t miss out, once they’re gone, they’re gone.

📞 060 585 8976
📧 [email protected]
Or simply DM us to place your order.

Mince pie season, but make it next level. 🥧

18/12/2025

Glowing Feedback From Our Latest Event!✨

There’s nothing we love more than delivering exceptional service, and hearing that our clients feel it too.

From early arrivals and seamless communication to sharp presentation and a willingness to go above and beyond, our team showed up with heart, professionalism, and excellence.

A special shoutout to Ozayr for leading the team with absolute grace and skill 🤍

Thank you, Robyn, for trusting us and for the beautiful feedback. Here’s to many more successful events together! ✨

12/12/2025

✨ David & Wendy - A Netherwood Love Story ✨

Love unfolded against the breathtaking backdrop of Netherwood, where David & Wendy celebrated their forever surrounded by elegance, joy, and the most incredible team of creatives.

Every detail was intentional. Every moment, unforgettable. And we were honoured to play a part in bringing their vision to life.

💍 The Dream Team
Planning & Coordination: Nicky Brown — Service Excellence
Catering & Staffing: Service Excellence
Florals & Decor: Susanne & Grace
Videography & Photography:
Cake: Sugar Coated Cakes
Band & DJ:
Draping & Lights:
Chandeliers:
Hair & Makeup:
Venue:

To David & Wendy, thank you for choosing us to be part of your exquisite celebration.

Your wedding was a masterpiece of heart and artistry. 🤍✨

10/12/2025

There’s something special about watching a team operate like a well-oiled machine, quiet communication, seamless hand-offs, timing that looks like choreography. 👌✨

Our waitstaff and catering crew showed up with professionalism, energy, and genuine hospitality, the kind you can’t fake.

Catering circulated effortlessly, dietary requests were handled with care, and every guest received attentive, personalised service.

When you book , you’re not just hiring hands, you’re hiring people who care about your event as much as you do. 💛

Venue

03/12/2025

✨ BTS: The Beautiful Chaos Behind David & Wendy’s Wedding ✨

While guests see the magic, we get to witness the symphony behind it.

The ladders, the timelines, the trays, the polishing of cutlery, the final fold of every napkin… It’s organized chaos, and it’s where we thrive.

Working alongside:
Planning & Coordination executed by Nicky Brown | Service Excellence
Catering & Staffing - Service Excellence
Florals & Decor - Susanne & Grace
Draping & Lights -
Chandeliers -

Venue -

To be trusted behind the curtain, to see the real work that makes days like this flawless, is an honour we don’t take lightly.

Here’s to the heavy lifting, the quiet commitment, the late-night checks, the early arrivals, and the team that makes magic look effortless. 🤍✨

29/10/2025

🌿Meet Nicky, the heart, hustle & sparkle behind Weltevreden Manor + .excellence Service Excellence ✨

Before she was welcoming couples into the Midlands hills, Nicky was sailing the world on private yachts, fine-tuning the art of 5-star service.

At just 27, she came home with a suitcase full of international experience (and a heart full of ideas) and decided to raise the bar for hospitality in KwaZulu-Natal. 💛

Fast-forward to today, and she’s not only the proud owner of Weltevreden Manor, but also the driving force behind Service Excellence, one of KZN’s most trusted event staffing and coordination companies.

From dreamy weddings under chandeliers to polished corporate soirées, her team has become known for service that feels effortless but unforgettable.

But here’s the thing: behind the scenes, Nicky is also a wife and proud mom of two, balancing family life with her passion for creating extraordinary celebrations.

Ask anyone who’s worked with her, she’s the kind of person who makes you feel right at home, while making sure every little detail shines. ✨

Here’s to the woman who proves that magic lives in both the big picture and the tiniest details. 🌸

07/08/2025

We are No 1 - Thank you Ballito.

24/07/2025

24/07/2025

25/06/2025

One Team. One Vision. One Seamless Celebration.

Signature Occasions is a collective of three trusted service providers, Simply Fabulous Events, Food Matters, and Service Excellence, who’ve joined forces to offer a complete event solution on the North Coast of KZN.

Instead of booking your planner, caterer, and bar team separately, we’ve brought everything under one roof to make your planning experience easier, more cohesive, and absolutely unforgettable.

Whether you’re hosting a wedding, corporate event, or private celebration, we’ll take care of everything, from concept and coordination to cuisine, cocktails, and flawless staffing.

Planning something special? Contact us to create your Signature Occasion.
💌: [email protected]
📞 : 062 420 8065
💻: www.simplyfabulous.co.za

04/06/2025