14/08/2023
Dear Client’s
We hope this message finds you well and excited about planning your upcoming event with us. As we discussed during our initial consultation, we have a deposit policy in place to secure your event date and ensure a smooth planning process. We kindly request that the deposit be submitted one month prior to the event date.
The purpose of the deposit is to reserve our services exclusively for your event, making it unavailable to other potential clients. Therefore, we want to emphasize that deposits are non-refundable once they have been submitted.
We understand that unforeseen circumstances can arise only then we can make a plan for you. We would be happy to provide you with further information on this option should you be interested.
Please let us know if you have any questions or concerns regarding this deposit policy. We want to ensure that you have all the necessary information to make an informed decision about your event planning.
We appreciate your understanding and cooperation in this matter and look forward to working with you to create a truly memorable event.
Thank you!
Best regards,
R Chau
NewGen Catering and Decor
0728953382
