30 years experience in restaurant and beverage operations with TGIFriday's. Roles included: VP Operations, West and Southeast Divisions, VP Beverage and Bar Innovation, Director of Operations, Re-Engineering Team Leader and General Manager. CONSULTANT offering project and content expertise in Restaurant and Bar Operations to include but not limited to the following
BEVERAGE INNOVATION: Deliver r
esults on trends, best practices and what is hot today in beverage and bar with beer, wine and spirits as well as non-alcoholic direction. CULINARY EXPERTISE: Leverage my knowledge and provide your team successes with food ordering, preparation and recipe adherence to insure outstanding finished products. PRODUCT INTRODUCTION: Insure you source it right and achieve flawless menu implementations and changes. BUILD REVENUE: Provide direction on how to achieve and drive revenue and guest satisfaction. Build sales, keep them !! SOCIAL MEDIA MARKETING: Programs customized to establish a presence on those social networks that will provide the most benefits (Options include: Facebook, Twitter, LinkedIn, Pinterest, Blogs, Email and Mobile. MAXIMIZE PROFITS: Utilize best practices and proven tactics that will meet and exceed margins in food, beverage and labor cost, without sacrificing guest satisfaction. TEAM BUILDING: Provide a winning recipe for selection, training and retention as well as a system performance management tool. DINING ROOM MGT: Teach you how to keep your managers in the Front of House to insure the right level of hospitality to drive intent to return. Hold managers accountable for key deliverables. NEW STORE OPENINGS: Will assist and insure your openings are successful in all aspects of hospitality prior to day one of your new business. VENDOR RELATIONS: Demonstrate the critical importance to you and help you build a plan to maximize your vendor relationships, improving key results in your business.
