We will be open Monday through Fridays from 10am – 5pm. Box Office # 940-716-5555
POST / COMMENT REMOVAL POLICY ( effective October 1, 2022)
The posts and comments on all Wichita Falls MPEC social media channels will be monitored and moderated regularly. A posting or comment may be removed from the Wichita Falls MPEC social media channel if it
• is off-subject or out of context
• is disrespectful, derogatory or offensive in regards to an event, artist, or musician
• contains obscenity
• contains sensitive personal information
• contains offensive terms that target protected classes
• is threatening, harassing, or discriminatory
• incites or promotes violence or illegal activities
• contains information that could reasonably be construed to compromise public safety
• advertises or promotes a commercial product, service, or any entity or individual
• promotes or endorses political campaigns or candidates. The Wichita Falls MPEC employees who monitor and moderate content on social media channels are not required to provide an explanation for removing content, but may choose to do so. A person aggrieved by a decision of the Social Media Administrator concerning the administration or application of the City of Wichita Falls social media policies or procedures may appeal that decision by submitting a written notice of appeal to the City Manager within ten (10) business days of the decision. The appeal should clearly identify the decision being challenged and the basis for the appeal. The City Manager, or the City Manager’s designee, will review the matter, provide the appellant an opportunity to be heard if deemed appropriate, and issue a written decision. The City Manager’s decision shall constitute the City’s final administrative action.
