
05/20/2025
When it all began 2014 , my nephew Cristian, to the right, participated in a few events with us before relocating out of state, which puts into perspective the number of years we have been in business and how long it took us to reach the point where we can choose our clients and decline opportunities, which is a wonderful feeling, allowing us to navigate our business as we see fit.
Venue / Client vs Vendor/ us šš»
Understanding Customer Needs and Expectations. Although venues and businesses often prioritize differently, certain keywords help identify the type of customer contacting us for services.
When initial inquiries via phone or email focus on simplicity, casualness, cost-effectiveness, pricing breakdowns, and limited budgets, it indicates specific requirements. Typically, customers expressing these concerns actually desire or possess: 1) a comprehensive menu featuring various proteins, appetizers, desserts, beverages, and services, 2) a smaller venue or backyard event while maintaining high expectations, 3) a budget of $20 per person, 4) detailed pricing for each menu item, and 5) extended service hours without additional compensation and thorough cleanup services.
From the initial call or email, it is clear that we will be unable to provide assistance. Additionally, we have found that venues/ customers with high demands and difficult working relationships are not a good fit for us.
We have a proven solid record of excellent service, dependability, clear communication and build relationships with the right people who see our value.