13/07/2025
🚨 A Friendly but Firm Reminder 🚨
We want to take a moment to thank the overwhelming majority of our amazing customers who treat our team with kindness and respect — it truly means the world to us.
However, we need to address something important:
Rudeness, aggression, and cornering our team members will never get you better or faster service — in fact, it will get you the opposite. Our crew works extremely hard, often in tough conditions, and when an issue arises (which can happen — machines break, weather changes, delays occur), we do our absolute best to respond quickly. Sometimes that means dropping everything and driving 45+ minutes to assist.
If we show up to help and are met with hostility, yelling, or demands — we will leave.
No job is worth subjecting our team to disrespect.
We value our employees’ safety and dignity above all else. Please treat them how you would want your own family to be treated.
Let’s all continue to make events fun, smooth, and respectful for everyone involved. 💛
— NWI Party Rental Team