09/23/2019
Verizon FiOS… It is my belief that when you are a customer you should do your best to work with a company. You should not jump the gun and make decisions based on a whim. So I have gone out of my way to get Verizon to help me with all of the issues that I am having with them. Just in the last month I have spoken to multiple people from Verizon about an issue I am having, and it is yet to be resolved. Actually they offered me resolution to the issue, however never carried it out. Just in the last two weeks I have spoken to four different people who have promised me that they were going to correct the problem, and send me new equipment free of charge because of the inconvenience. Today I am told that it was never possible to send me that equipments, and that the issue of connection and speed I would just have to deal with. Which basically is telling me to suck it up. It is my suggestion that no one ever go into a contract with Verizon without looking at the negative reviews, and then thinking about if you can deal with those reviews. Well this is my review Verizon lies and cheats and steals. They lie about the fact that they have the best service and the fastest service, they cheat you by charging you exorbitant amounts of money, and they steal from you because they do not support these service because its a fairytale, so your money that you are spending for great services has been stolen from you Please do not sit back and take this abuse, report them to the Better Business Bureau, and escalated from there. Best of luck to all of you who are looking for the best Internet and cable providers. Please do your research. I am very happy to share my experiences with anybody who wishes to know. I am not going to sit down and take this. Bright blessings and a wonderful day to everyone.