09/13/2026
🎈 FREQUENTLY ASKED QUESTIONS! 🎈
We get some of the same questions pretty regularly, so I thought it was time for a little Banana Face Party FAQ!
🎨 Do you do face painting?
No, we do not! 😂 We totally understand the confusion—our name is Banana Face Party, after all!
We specialize in custom balloon orders and event balloon installations.
If you are looking for face painting, though, I highly recommend Vivid imaginations face painting (their cleanliness standards are AMAZING!) and Auntie EM's Characters and Professional Face Painting , who also does such fun, amazing work.
🎈 Do you rent or refill helium tanks?
No, we do not rent or refill helium tanks.
🎈 Do you know where I can rent or refill a helium tank?
Unfortunately, I don’t. To my knowledge, there currently isn’t anywhere in the Tri-Cities that rents or refills helium tanks for the public. The small helium tanks sold at craft stores and places like Walmart are designed to be disposable and, as far as I’m aware, cannot be refilled.
🎈 Will you fill balloons that I bring in?
YES! We are happy to fill customer-supplied balloons with helium. Pricing varies based on the size and material of the balloon.
Please keep in mind that because we did not supply the balloon, we cannot guarantee its quality or be responsible for defects, leaks, popping, or other issues with customer-supplied balloons.
🎉 Do you carry party supplies like tableware, banners, plates, etc.?
Not at this time! It’s definitely something that could come in the future, but right now we are focused on what we do best:
🎈 BALLOONS! 🎈
Custom helium orders, bouquets, balloon décor, and event installations are our specialty.
🎈 Do you take walk-ins?
Yes, we do!
Our typical business hours are Tuesday–Saturday, 10 AM–5 PM, and walk-ins are welcome. However, we highly recommend placing your balloon order ahead of time by phone or submitting a balloon order inquiry through our website. Bananafaceparty.com
Because we are also out delivering balloons and setting up events throughout the Tri-Cities, there may be times during our regular business hours when we are temporarily away from the shop.
Need something outside our regular hours? We also offer scheduled pickups and event setups outside of normal business hours when arranged in advance. We do our best to accommodate pickup and setup times based around your event—not just our storefront hours. 🎈💕