02/21/2022
Helps patients by providing information, services, and assistance
• Attending to patients on the phone and in person
•Coordinating and organizing appointments and documentation
•Planning and organizing – able to multi-task, prioritize and schedule tasks and activities
•Adaptability – able to adjust the approach to meet changing demands and situations including dealing with diverse people
•Supporting your team and creating a ‘best firsts impression for our patients.’
•Maintains medical supplies inventory and performs preventive maintenance to keep medical equipment operating
•Verifies patient information by interviewing patients, recording medical history, and confirming the purpose of the visit
•Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary
•Saves doctors’ time by helping with office procedures
•Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential
•Counsels patients by transmitting physician’s orders and questions about surgery
•Schedules surgeries by planning with the surgical center; verifying times with patients; and preparing charts and pre-admission and consent forms
•Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations
•Keeps supplies ready by inventorying stock, placing orders, and verifying receipt
•Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs
•Updates job knowledge by participating in educational opportunities and reading professional publications
•Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements
•Enhances practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments