08/23/2021
Job Summary: Event Installers are vital to our organization. Each Installer is responsible for working with fellow Team Members and Management; in a joint effort to ensure our customers are the number one priority by making each interaction a positive one and building a memorable relationship with each event. Installers perform their daily responsibilities and contribute to the Company’s overall goal of operating efficiently, effectively, and profitably. All employees must be in compliance with all Company guidelines and procedures. The Installer reports to his/her supervisor.
Essential Job Functions:
Prepare truck for operation by inspecting destinations, operating the truck, and maintaining a schedule.
Serves customers by understanding, resolving, or communicating complaints.
Maintains safe operating and clean appearance of trucks by complying with operational policies, procedures, all state and local driving regulations, and truck performance forms.
Personal appearance must be neat and clean. Required to wear company provide shirts and apparel.
Meet, greet, and assist all customers in a pleasant and courteous manner.
Personalize each event, phone call, or customer interaction with the friendly clear conversation.
Provide the necessary time, patience, and attention to each customer.
Engage in a clear attentive and informative dialogue with customers.
Make each event a “rewarding” experience. Our business is built on positive interactions.
Process and complete all necessary paperwork concerning deliveries, pickups, and returns.
Keep Company vehicles clean and orderly.
Maintain the vehicle's visual appearance, cleanliness, and safety.
Sort and stage equipment upon delivery at venues and upon return to appropriate departments for storage.
Other essential duties as assigned which are necessary to the operation.
Requirements:
EXPERIENCE NEEDED
Able to work a flexible work schedule which includes regular night shifts and weekend shifts.
Able to work a flexible 24/7 work schedule - specifically weekends Thursday through Monday being busiest and most holidays.
Must have a valid driver's license and good driving record.
