05/06/2026
📢 AWARENESS POST
We are sharing our experience with AMR Metal Fabrication regarding our order of 100 white Tiffany Chairs worth ₱75,000.
We paid a 50% down payment amounting to ₱32,500, with a committed delivery date of May 10. Unfortunately, the chairs were not delivered as promised.
We had our first event on May 16 and our Grand Opening on May 19, where these chairs were supposed to be used. Because the order did not arrive, we were forced to rent chairs for both events, resulting in approximately ₱20,000 in additional expenses.
After May 10, communication became inconsistent. Despite repeated follow-ups, no definite delivery commitment was given. We were also asked to provide an additional ₱5,000 due to an alleged shortage of materials.
As both events passed without any chairs being delivered, we continued following up. We were informed that the delay was caused by issues with their workers. However, after almost a month, we learned that the chairs had not yet been started despite the down payment already being received.
On May 30, we were informed that the chairs were finished and that we should settle the remaining balance. We refused to pay the balance without first inspecting the items. We then proceeded with a COD arrangement so that we could personally verify the chairs before making payment.
Upon inspection, we found quality concerns, including thin paint application and workmanship that appeared rushed and below our expectations for a ₱75,000 order.
Considering the 20-day delay, the rental expenses we incurred for our events, the lack of communication, and the quality issues we observed, we imposed a ₱10,000 compensation deduction on the remaining balance.
We believe this deduction was justified given the financial losses, inconvenience, and quality concerns resulting from the transaction.
Unfortunately, after the transaction, we experienced numerous angry reactions and negative activity on our business page from individuals associated with the supplier, including family members, staff, and others seemingly recruited to engage with our page.
We are sharing this experience for awareness and transparency. Our intention is not to create conflict, but to present the facts and allow others to make informed decisions when choosing suppliers.
All statements in this post are supported by screenshots, payment records, conversations, timelines, and photos of the items received.
Thank you to our clients and supporters for your continued trust and understanding.
