15/10/2026
๐ฃ๐ฎ๐ป๐ฒ๐น ๐๐ถ๐๐ฐ๐๐๐๐ถ๐ผ๐ป: ๐ง๐ต๐ฒ ๐๐๐๐๐ฟ๐ฒ ๐ผ๐ณ ๐ฅ๐ฒ๐ฐ๐ผ๐๐ฒ๐ฟ๐ ๐๐ผ๐๐ฒ๐ฟ๐ป๐ฎ๐ป๐ฐ๐ฒ: ๐๐ฎ๐น๐ฎ๐ป๐ฐ๐ถ๐ป๐ด ๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ง๐ฟ๐๐๐, ๐๐ผ๐บ๐ฝ๐น๐ถ๐ฎ๐ป๐ฐ๐ฒ & ๐ฅ๐ฒ๐๐ผ๐น๐๐๐ถ๐ผ๐ป ๐๐
๐ฐ๐ฒ๐น๐น๐ฒ๐ป๐ฐ๐ฒ
How can financial institutions strengthen recovery outcomes while upholding customer trust, regulatory compliance and ethical practices?
At the ๐ฐ๐๐ต ๐๐ฑ๐ถ๐๐ถ๐ผ๐ป ๐ผ๐ณ ๐๐ฟ๐ฒ๐ฑ๐ถ๐ & ๐๐ผ๐น๐น๐ฒ๐ฐ๐๐ถ๐ผ๐ป๐ ๐ฆ๐๐บ๐บ๐ถ๐ ๐๐ป๐ฑ๐ถ๐ฎ ๐ฎ๐ฌ๐ฎ๐ฒ, presented by Credgenics, industry leaders came together for an insightful panel discussion on strengthening recovery governance and driving resolution excellence across the collections lifecycle.
๐ ๐ผ๐ฑ๐ฒ๐ฟ๐ฎ๐๐ฒ๐ฑ ๐ฏ๐: Narendra Singh โ Vice President of Products, Credila Financial Services Limited
๐ฃ๐ฎ๐ป๐ฒ๐น๐ถ๐๐๐:
Mauli Agarwal โ Chief Compliance Officer, axio
Ritesh Shah โ Executive VP โ Legal, Kotak Mahindra Bank
The discussion explored recovery governance and oversight, legal resolution and litigation strategies, compliance and customer protection, and the role of technology in driving effective, transparent and accountable recovery processes.
As the collections landscape evolves, sustainable recovery depends on balancing operational efficiency with regulatory discipline, fair customer treatment and robust governance frameworks.
๐ง๐ต๐ฎ๐ป๐ธ ๐๐ผ๐ to our moderator and panelists for sharing their valuable perspectives on building a more compliant, customer-centric and effective recovery ecosystem.
LegalResolution DebtRecovery CollectionsExcellence RiskManagement BFSI DigitalTransformation