30/08/2026
Day 242 of our 365 day video challenge.
Question. As a business, what is the one thing you will not tolerate?
For us, the answer is non-negotiable:
Abusive behavior.
On paper, taking such a firm stance might sound harsh. But the reality of working in the live events industry is that we walk into unpredictable environments.
When alcohol is flowing and late-night celebrations are in full swing, we don't always get people at their best.
We love what we do, but protecting our team and our equipment will always take priority over pleasing a room.
That’s why written directly into our contract is a mandatory safety clause:
"If at any point the safety of our team or the integrity of our equipment is under threat, we reserve the right to immediately cease service, pack down and leave."
It’s a clause we pray we never have to enforce. But it did happen.
During one event, a groom and his groomsmen came over to the Photo Booth. Things got boisterous fast and in a split second, the groomsmen punched the touchscreen, completely shattering it and rendering the booth useless.
Thankfully, the groom was right there and saw it happen. We had to deliver the hard truth: because the screen was destroyed and safety was compromised, our service was officially over for the night.
We packed up our gear and walked out.
Leaving an event early is the absolute last thing any vendor wants to do. But standing up for your team and your business assets isn't being "difficult" it's being responsible.
Respect is a two-way street. Safe environments create great experiences and no paycheck is worth compromising on safety.