04/01/2025
Important Update: New Reservation and Payment Policies
To improve our service and ensure smooth arrangements, we have updated our reservation and payment policies. Please review the following guidelines carefully:
Reservation & Payment Policy
1. Deposit Requirement:
A deposit payment is required to confirm your order.
After receiving payment details, the deposit must be made within 24 hours (or at an agreed time).
If the deposit is not paid within this timeframe, the date will not be secured.
Please note: By making the deposit payment, you automatically confirm your agreement with these policies.
2. Refundable Deposit:
The deposit will be refunded after our provided stuff collection if nothing is damaged deposit refunded in full.
If damages occur, the repair/replacement cost will be deducted from the deposit.
3. Short-Notice Reservations:
For events scheduled within 7 days, 50% of the full amount plus the deposit will be required at the time of booking.
4. Full Table Decorations (Glass, Plates, Cutlery, etc.):
The final guest count must be confirmed 2 weeks before the event to ensure proper arrangements.
5. Final Payment:
The remaining balance must be paid in full 24 hours before the event.
If the final payment is not made, the deposit will not be refunded, and the service will not be provided.
We value your cooperation and understanding of these policies to help us serve you better. If you have any questions, feel free to contact us.
Thank you!
