19/06/2026
๐ We must chat about a very important matter ๐
Whenever I get an enquiry from a couple (or family) I do my best to reply as promptly as I can but earlier this week I had an experience that really struck me.
I replied straight away late on Friday night and then left it over the weekend (whilst I had a gorgeous wedding and then 5 girls sleeping over for my daughter's birthday) before following up on Monday morning. By then it was too late as the couple had already booked someone else over the weekend.
I totally get that sometimes you just click with a supplier and just know they are the one and this may well have been the case here. However, it does feel like there is a growing expectation that suppliers in weddings and events are 'always on' and that the speed of response/ availability to jump straight on a call is indicative of the level of service you can expect.
Whilst I accept that this might be the case if you are left hanging for days or weeks but fast forward to your wedding day and you want my head in that not replying to that enquiry as quick as possible, right?
It could be this is a generational difference and this is me being 'unc' (my ten year old did call me/ teach me this word this morning!) but there are a lot of us millennials in the industry juggling our work (which we love!) and our family (that we also love) so please go a little easy on us ๐คฃ
Also, not saying it happened here but it is worth saying that you should never be put under pressure to book swiftly after and especially not on a call. I always encourage couples to speak to multiple celebrants and take their time choosing the right one. Unless there are genuinely multiple enquiries for the same date, there is never any rush for a decision.