18/09/2025
Morning folks!
Following on from our previous post, we have now changed our opening days & menu options👇
We will now be open:
🍔Every Friday & Saturday • ONLY •
🍔From: 16:30 - 1900hrs
We can no longer accept dine-in customers as our premises has now changed. We can only accept local deliveries & collections.
Our menu will now naturally reflect our smaller opening days - we will strictly only be serving our popular filthy burgers & dirty, chunky chip options but with a special to feature every week.
Our Mexican menu, box meals (with the exception of the sharing box) & dirty dugs will ONLY feature as part of our specials now, so you will not be able to order them unless they are featuring as a special.
We appreciate this might not suit of all our customers and we do apologise for this. Liam and I have found that opening our Bistro everyday has put a massive strain on our wee family -- this is why we've been closed as often recently. With opening just two days a week with a smaller more condensed menu, it allows for less pressure for us as a couple and it means we can continue serving our lovely customers the tastiest burgers without feeling like we're at breaking point🥴
We do also have to say as well;
Since opening we've had a pretty hairy time of running this business. Grays was never supposed to be a takeaway - it has always been a dine-in Bistro with the takeaway option for those who didn't fancy eating out but wanted to eat nicer food.
We have experienced abuse, people demanding free food and we've experienced a dine & dash situ recently too. We have had people complaining & comparing us to other local takeaways (we aren't even a takeaway🥴), we've had some people complaining about our food quality to FoodHub so they can get a refund every single time they order from us and they were ordering at least once a week! We've had to defend our pricing and apologise for the stupid stickers we put on our burgers (Someone thought a Halloween grim reaper sticker was some sort of personal threat against them... I promise you I'm not making that up. It was a strange situation for us all)
But genuinely, if it wasn't for the all lovely folk who order from us; Our regulars, people on their holidays who have eaten with us, lovely couples before their wedding, wedding parties and other businesses who have supported us... If it wasn't for you all, we definitely would've panned this in a while ago. You guys are absolutely the reason we are continuing this venture.
So if you're here with us, we will continue on (And maybe re-think some of our stickers🤣)
Thanks for your understanding folks. We'll see you all tomorrow at 16:30🙏
The Grays🦌
