31/05/2026
I once had an interesting conversation with a business client who said, "Your job must be easy. You just drive people around, how hard can it be" I wanted to drop them off at the next bus stop, but being a true professional I just laughed it off, but the truth is, it hurt a little.
People only see the finely tuned end product!
What they don't see is everything behind the scenes!
The late-night enquiries. The early morning alarms. The flight monitoring. The route planning. The vehicle cleaning. The admin. The accounting. The marketing. The networking. The quotes. Liaising with drivers at all hours, The phone calls. The last minute cancellation/ changes of plan. Jumping through hoops with licencing. Dealing with insurance companies π
All this while while trying to be a good father & husband. πͺ
As a business owner, you never really switch off.
I would guess I probably spend around 40 hours a week driving, but the business itself doesn't stop when I park the vehicle. Even when I'm at home, I'm often replying to enquiries, planning journeys, checking flight schedules, or thinking about how to improve.
If I'm honest I have no idea (and wouldn't like to know) how many hours I work a week.
Is it stressful at times? Absolutely!
But I think that's true of any business owner when you genuinely care.
When your clients are relying on you to get them to an airport, a meeting, or an important event, there's a responsibility that comes with that.
The truth is, if you care about your customers, your reputation, and your business, there will always be a level of pressure.
And that's okay.
Because that same pressure is what drives you to provide the best service possible.
To anyone thinking of setting up their own business I implore you to do it. It will be the hardest thing your every do, but the most rewarding.
Matt β€οΈ