02/11/2022
🤍 REMINDER 🤍 Please be considerate when ordering from a small business 🤍
Sadly, we need to take a minute to talk about no shows 😞
You probably will have seen on social media alot - "When you buy from a small business, an actual person does a little happy dance" - While this is absolutely true (We really do 🥳💃)... what you wont see is the disappointment of a "No Show". We work for ourselves, and everything that goes into our creations is done by us, from purchasing the stock, creating treats, from advertising, to designing and creating personalised labels, and dealing with collections, this unfortunately includes waiting in for customers who sometimes don't turn up. Not only do they not turn up, but sometimes they order personalised items, and sometimes they make special orders (dietary requirements, allergies etc.) Sometimes, they ignore messages, or worse, they reply and rearrange only to not turn up again 🙄
We don't bite! 🤣 If you have an issue with your order, just pop us a message, we are totally approachable and understanding especially in the current difficult times we are all facing. But to just not show, is really quite disrespectful and disheartening 😞
We really have always tried to be as flexible as possible and generally give people the benefit of the doubt regarding payment on collection, but if this happens again we will have no choice but to introduce upfront payment on all orders, which we really don't want to do.
Having said all that... we continue to be greatful to all our wonderful loyal customers, we appreciate each and every one of you, and will continue to do a little happy dance every time we receive an order, because the good by far outweighs the bad 💃🥳🥰
