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Palisis

Name: Palisis
Address: Zollikon, CH
Telephone: +41 44 533 40 40

Palisis | Empowering City Tourism | Sales and Operations Software Solution We are passionate about technological progress and innovation.

Founded in 2008 and with offices in four countries, Palisis is a technology pacemaker in the tours and activities sector. By acquiring TourCMS in 2015, Palisis consolidated the best-in-class technologies available for ticketing, reservation and distribution into one system enabling a seamless booking to boarding experience. Today Palisis is trusted by small as well as the largest operators in the

tours and attraction industry in all areas of sales and operations.

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Palisis is a leading provider of touristic sales and operations management technology solutions for operators in the tours & activities segment. Our clients are suppliers of ancillary destination and sightseeing products with a focus on bus, train and boat operators. Our solution enables efficient handling of ticketing, bookings and reservations and provides access to all relevant channels (on vehicle, street sales, ticketing booths, box office, partners/agents, online sales) in one system. Our ambition is to support our customer's processes with the most capable technology in a sustainable way. We value long-term and personal relationships. Since our inception in 2008 we have formed a deep understanding of the tours & activities market by partnering with a myriad of tour operators and have been constantly growing our customer base in more than 120 countries around the globe. Partner with us and we provide you with the technology so that you can focus on increasing your sales. While the tourists enjoy their vacations, Palisis empowers it silently as the comprehensive technology backbone – from booking to boarding! Also find us on LinkedIn.

14/05/2026

Not every traveller wants to commit 🌤️ half a day anymore.

Shorter experiences are taking centre stage. The kind you can fit between lunch and your next plan, without feeling like you’ve lost the whole day.

It makes sense. Something that sounds fun quickly starts to feel like too much once it takes over your schedule. Travellers today are moving faster, juggling more, and leaning towards options that feel flexible and easy to slot into their day.

That shift is showing up in how people book. People are booking at the last minute and actively looking for experiences that are low-commitment but still ✨️ brilliant.

Read the 📚️ full article to see why 1-hour experiences are on the rise and how operators can adapt >> https://www.palisis.com/resources/mini-but-mighty-the-rise-of-1-hour-experiences/

13/05/2026

Now live in 🌉 San Francisco: Gray Line San Francisco

Part of the globally recognised Gray Line brand, this operator offers a wide range of sightseeing experiences across the city and beyond, including the iconic landmarks like the Golden Gate Bridge and Alcatraz to day trips exploring Northern California’s scenic landscapes.

They are now equipped with Palisis devices to support on-site ticket sales, giving their team greater flexibility to serve customers directly at key locations and streamline on-the-ground operations.

A big shoutout to Chris Smith for stepping in and driving the onboarding forward, along with Gregor, Violeta, and Susana for their expertise and support throughout the setup.

We are excited to support Gray Line San Francisco as they continue to welcome visitors to one of the 🌍️ world’s most iconic destinations.

Gray Line

12/05/2026

Today, we are 📣 announcing that Prioticket is joining forces with Palisis.

With this step, we become the largest independent channel manager for the tours, attractions and experiences sector.

It is a major ✨ milestone for our business, our customers and the wider connectivity landscape.

Together, Palisis/TourCMS and PrioTicket now connect more than 50,000 tours and activities, work with 250+ API connected reseller partners, and gain access to 60+ additional integrated booking system connections through PrioTicket’s marketplace.

PrioTicket will continue to operate as its own company under the leadership of Gert-Jan Ruiter. Josef Birchler leads Palisis as CEO. Marc Wieland moves into the role of Group Executive Chairman, and Eduard Martí Massanet will lead distribution strategy across both companies as Group Chief Distribution Officer.

For customers and partners, continuity comes first. Products, contracts, integrations and support contacts remain unchanged.

Our focus is clear: supporting customers today while building stronger ticketing, connectivity and distribution capabilities for the future.

More to come.

07/05/2026

Please join us in welcoming 👋 Advait Nair to Palisis as our new DACH Region Account Executive.

Advait brings a strong background in new business development and building high-performing sales regions in SAAS. His experience with pipeline strategy, relationship-building, and a data-informed sales style makes him a great addition to the team.

He has a clear approach to sales: focused, measurable, and built on strong fundamentals that scale. We’re excited to see how he brings that mindset into Palisis as we continue to grow.

Welcome to the team, 🇩🇪 Advait.

06/05/2026

A few moments 📷️ from our recent gatherings across Spain with the Customer Success team.

First, the onboarding of Xanthippi Kourakou, our new CS addition from Greece, and then bringing the team together in Granada for focused work. It was a few days of training, collaboration, and getting real time together.

Being in the same office makes room for all the good energy and vibrant personalities of this team. Conversations were a joy, and the work was super connected. As you can see here in the photos, we had dinners, a very competitive card game, rooftop drinks, and a chance to enjoy the Albaycin and its charming alleys.

A warm welcome 👋 to Xanthippi as she joins the team, and a big thank you to everyone who made the time to be there.

Next 🚏stop: our all-team summer gathering in the Mediterranean.

05/05/2026

We are 🟢 now live with a direct API connection to Groupon.

Groupon’s mission is simple: get people offline through quality local experiences at great value. From local tours to activities and attractions, they connect customers with things to do right where they are.

Through this direct integration, Palisis customers can now tap into Groupon’s global 🌍️ audience, making it easier to distribute experiences, reach new customers, and drive bookings across local markets.

This connection helps simplify that, bringing the right experience to the right person at the right moment.

If you want to sample more visibility and bookings, learn more about this integration by reaching out to [email protected].

04/05/2026

“This can’t be the meeting point…”

Most travellers have had that moment. Standing on the wrong corner, refreshing their phone, watching the ⌚️ clock tick down.

It’s a small detail, but it creates real stress for guests and real friction for your team.

That’s exactly why we’ve updated the TourCMS voucher to include an interactive 🗺️ map for meeting points.

Read more about the update and why it matters >> https://www.palisis.com/resources/lost-guests-cost-time-add-a-map-to-the-voucher/

01/05/2026

Josef Birchler spent an evening in Valencia at the Klook Partner Awards, and it was a good 🎉 one.

This was a proud moment for us. Four of our customers were recognised for the experiences they’re delivering, and it’s wonderful to see that kind of work 🥂 celebrated.

A big thank you to Àgata Ortuño Duatis for the invite and Nathan Szabo for hosting such a lovely evening.

Congrats to everyone who was honoured with awards, bravo!

30/04/2026

Well done, Arival! ✨️

It's been a few days of practical, straightforward conversations on what’s actually shaping tours and activities right now. Our team enjoyed talking to operators about distribution, tech solutions, and the real challenges they face on the ground.

To everyone we met, thank you! And talk again soon.

28/04/2026

Arival Valencia has begun!

We are enjoying the weather, company, programming, and opportunities to discuss what's coming next for Palisis and our industry. It's already been a great 👏 start.

23/04/2026

If your “calendar” is just a list of departures, it’s not a calendar. It’s a to-do list wearing a 📅 calendar costume.

That works when things are small and predictable. It stops working the moment you get busy.

Because a real day in tours does not look like “Departure at 10:00”. It looks like everything happening at once. Early arrivals, last-minute bookings, delayed guides, on-site payments, and constant small adjustments that keep the day moving.

Read the full article 📚️ to see why start times are not enough and what operators need instead as they grow >> https://www.palisis.com/resources/your-ops-calendar-is-lying-to-you-why-start-times-arent-enough-when-youre-growing-fast/

Adresse

Zollikon

Öffnungszeiten

Montag	08:00 - 17:00
Dienstag	08:00 - 17:00
Mittwoch	08:00 - 17:00
Donnerstag	08:00 - 17:00
Freitag	08:00 - 17:00

Telefon

+41 44 533 40 40

Webseite

http://www.palisis.com/

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