20/05/2026
When our family recently needed to arrange a direct cremation for my mother-in-law, Naomi from Vivid Funerals provided truly exceptional support.
From our first phone call, Naomi's customer service, knowledge, compassion stood out. She clearly explained the entire direct cremation process, guided us through the paperwork, and made sure we understood each step. During such a difficult time, having someone so organised, calm, and caring made a huge difference.
Naomi showed genuine empathy and professionalism, treating our family with respect and kindness throughout the process and even gave us guidance on hosting the memorial ourselves and what we needed to plan for and consider to honour Mum's memory at the memorial. Her experience and understanding of funeral services gave us complete confidence that everything was being handled with dignity and care.
We are incredibly grateful for Naomi's guidance and would highly recommend Vivid Funerals to anyone looking for a compassionate and professional funeral director.
- Kate Moroney