Missyllaneous Freelance Executive Assistant

11/25/2020

11/09/2018

03/30/2015

With the low cost of email communications, email trumps more costly marketing methods such as direct mail and telephone. A study by Jupiter Research found email campaigns targeted with web analytics can produce 18 times the profits of broad mailings. Here are some tips to ensure your business communications are effective, but are following protocol.

1. Collect: Obtain customer and lead email addresses all the time. Use a contact management program to handle your growing list.


2. Remove Barriers: Customers want fast and easy communication from companies they want to do business with. Your website contact page should have your email address. Asking web visitors to fill in a form to send a simple mail will stop many in their tracks. Gather more customer information once you have gained the initial contact. If you are worried about being spammed, invest in a good spam protection program.

3. Avoid Sensitive Issues: Never handle sensitive issues by email. The chance for miscommunication can make matters worse. There are times when you need to pick up the phone or set up a face-to-face contact instead of taking the easy way out with email. When you are full of emotions, stay clear of your email.

4. Handle at Once: Don't fall into the trap of reading emails and thinking I'll respond later. Later never arrives and soon your inbox is full of important and unimportant mail. Scott Allen, Co-Author of "The Virtual Handshake" recommends "Most people configure their email reader to interrupt them every time an email comes in. This means you are interrupted throughout the day. Instead, we suggest keep your email reader closed most of the day. Only check email once a day."


5. Use the 10 Second Rule: We all lead busy, time-pressed lives. Receiving a long-winded email with one big paragraph creates a response to file for later use. Readers have a tendency to skim and miss critical details. Before you send out your email message, edit down to short sentences, add bullet points, and be concise. When someone opens your email they should be able to know within 10 seconds or less what your message is about.


6. It's the Law: Know the rules of using email in the business world. Be aware of the laws and regulations in your business, industry, country, and state surrounding email usage. Our world is becoming increasingly transparent and customers expect your small business to handle their data in a private and confidential manner.

Incorporating these simple business email tips will put you on the road to effective email management. Spend the time to master the essentials of email. Once the habit is established your small business will be email savvy.

10/31/2014

06/29/2014

Ever wonder how you could increase your ranking in the Google search results? Read about organic search results and SEO.
https://support.google.com/webmasters/answer/35291?hl=en

Check out our Search Engine Optimization Starter Guide.

01/09/2014

This chart uses the income of an inexperienced full time assistant at $10 per hour and it's STILL saving money! Here at Missyllaneous, I have over 15 years experience and the ladies who help me on occasion have almost the same! It's fantastic how much more you can get for less $.

12/28/2013

Thanks for sticking with me through 2013! Bring on the new beginnings of 2014 and cherish the memories and lessons of 2013. Happy new year from Missy!

11/27/2013

I wish you all a wonderful holiday!

09/11/2013

Do something today to honor the first responders and all of the women & men who sacrifice to keep us safe.

Thank you to all of you who put your own lives at risk to save others, be it responding to a car crash or be it protecting our country over seas!

09/06/2013

A 2011 article in the Harvard Business Review, “The Case for Executive Assistants,” points out that surfing Expedia to book business trips and itemizing expense reports is hardly an efficient use of a senior executive’s time. For someone earning close to $1,000,000 per year, an $80,000-per-year assistant needs to help the boss become only 8 percent more productive for the company to break even. “When workers see the boss loading paper into the copy machine, the theory goes, ‘we’re all in this together’ spirit is created,” writes the articles author, Melba Duncan. “But as a management practice, the structure rarely makes economic sense. Generally speaking, work should be delegated to the lowest-cost employee who can do it well.”

08/30/2013

Happy Labor Day weekend!

07/15/2013

Missyllaneous opened a tumblr account to offer advice. You don't need your own account in order to keep up with ours. :)

Advice and help from experienced executive assistants.