Hospitality and Tourism Leadership Summit Eastern Africa

13/08/2025

🌍 4 Hotel General Managers Required – Kenya.

Victory Global Impact Africa, a premier Hospitality Recruitment Agency, is urgently recruiting on behalf of our esteemed client in the Hospitality & Tourism Industry..with hotel properties in Kenya.

We are seeking dynamic, results-driven, and experienced General Managers ready to lead high-performing hotel teams and deliver exceptional business results.
- 120-Room Hotel
- 60-Room Hotel
- 150-Room Hotel
- 80-Room Hotel

*Role Overview:*
Each General Manager will take full responsibility for the property’s day-to-day operations, budgets, and profitability. This includes effective planning, leadership, organization, and control of all strategic, operational, and financial aspects, ensuring the highest standards of guest satisfaction and operational excellence.
*Key Responsibilities*
- Manage all aspects of hotel/lodge operations to ensure guest satisfaction, compliance, and profitability.
- Oversee Rooms Division and Food & Beverage operations.
- Apply yield and revenue management strategies.
- Ensure compliance with hospitality industry ratios, HR policies, and relevant legislation.
- Drive marketing, sales, and distribution strategies.
- Manage finances, budgets, and cost controls.
- Maintain operational systems (POS, PMS, IT, AV, telecommunications).
- Foster cultural awareness and adapt to diverse guest markets.
*Required Skills & Competencies*
- Strong problem-solving and negotiation skills.
- Excellent leadership, interpersonal, and people management abilities.
- Skilled in training, coaching, and performance management.
- Financial acumen with strong numerical and verbal reasoning.
- Outstanding communication (written & verbal).
*Experience & Qualifications*
- Minimum 4–10 years senior management experience in hotels/resorts, Lodges, (East Africa experience preferred).
- Degree in Hotel Management or related field (essential).
*Personal Attributes*
- Entrepreneurial mindset with a passion for achieving exceptional results.
- Strategic thinker with market forecasting skills.
- Detail-oriented with a focus on delivering outstanding guest experiences.
- Hands-on leader who inspires and motivates teams.
- Flexible and adaptable to varying schedules and demands.
📩 *Application Process:*
Qualified candidates are encouraged to send their detailed CVs strictly PDF Format, do not attach Certificates or documents with title: *Hotel General Manager* to : [email protected].. by 20th August 2025..
N/B : Only shortlisted candidates will be contacted.

Victory Global Impact Africa – Shaping Excellence in Hospitality Recruitment.

21/07/2025

🔵HUMAN RESOURCES DEPARTMENT,THIS IS YOURS TRULY:-

🔵15 HR functions that drive business success:

✍️1. Recruitment and Hiring 🕵️‍♀️
➟ Finding the right talent to fuel your growth.

✍️2. Onboarding and Orientation 🎉
➟ Setting new hires up for success from day one.

✍️3. Training and Development 📚
➟ Nurturing skills that keep you competitive.

✍️4. Performance Management 📈
➟ Turning potential into results.

✍️5. Compensation and Benefits 💰
➟ Rewarding excellence, retaining top talent.

✍️6. Employee Relations 🤝
➟ Building a workplace where people want to stay.

✍️7. Legal Compliance and Risk Management ⚖️
➟ Protecting your business, empowering your people.

✍️8. Workplace Safety and Health 🛡️
➟ Because your team's wellbeing matters.

✍️9. Diversity, Equity, and Inclusion (DEI) 🌍
➟ Creating a culture where everyone thrives.

✍️10. Career Development and Succession Planning 🚀
➟ Preparing for tomorrow's leadership, today.

✍️11. Organizational Culture and Employee Engagement 💼
➟ Shaping a workplace that inspires.

✍️12. HR Information Systems (HRIS) and Analytics 📊
➟ Turning data into actionable insights.

✍️13. Workforce Planning and Strategy 🗺️
➟ Aligning talent with business goals.

✍️14. Employee Engagement and Communication 📢
➟ Keeping your team connected and motivated.

✍️15. Offboarding and Exit Management 🛤️
➟ Learning from departures, preserving relationships.

🤞HR isn't just a department.
It's the force that drives your company forward.

What HR function do you think is most crucial?

Р.С: WALTER ALALA, NAIROBI KENYA.

18/07/2025

NAKURU HOSPITALITY LEADERSHIP WORKSHOP– APPRECIATION NOTE

We extend our sincere appreciation to all the Hospitality Leaders, General Managers, and Hotel Managers who participated in the Nakuru Hospitality Leadership Workshop, proudly organized by Victory Global Impact Africa in collaboration with Impact Hospitality & Tourism Institute, held at Merica Hotel, Nakuru.

It was a remarkable day filled with insightful discussions, meaningful networking, and shared learning on the evolving landscape of Hospitality Leadership and Management.

With over 50 esteemed General Managers and Hospitality Leaders in attendance, the one-day workshop was a powerful testament to the industry’s unwavering commitment to professional development and collaboration. We also extend our heartfelt gratitude to all the Exhibitors whose support enriched the event experience.

We look forward to welcoming you to our upcoming Leadership Workshops across the country.

Asanteni Sana.

Warm Regards,
Dr. Enock Alumasi Makanga, D.Div.
Africa Leadership Training Center.
Victory Global Impact Africa.
📞 +254 785 222 444

18/07/2025

18/07/2025

NAKURU HOSPITALITY LEADERSHIP WORKSHOP!!

Congratulations All the Hotel Directors and Managers who attended today's Workshop at Merica Hotel Nakuru l.
This significant Hotel General Managers event brings together Hospitality Leaders from across the Nakuru Region and are engaging in, insightful discussions, sharing best hospitality leadership practices, and exploring the evolving role of Hospitality General Managers.

Workshop Activities include:

- Open Discussions with the Guest Speakers and other Hospitality General Managers..on the changing dynamics in Hospitality Leadership in the Region.
- Hospitality Exhibition for Hospitality Suppliers.. an opportunity to meet the wonderful suppliers in the Industry..
- Networking Sessions with fellow Hospitality Colleagues.
-As the hospitality industry continues to evolve, events like this retreat will be crucial in preparing hospitality leaders to navigate the challenges and seize the opportunities that lie ahead.
Looking forward to meeting you in the next Hospitality Leadership Training.

14/07/2025

🎉 Congratulations to All KNEC Exam Candidates – March 2025 Series 🎉

The Directors and Management of Impact Hospitality and Tourism Institute extend our heartfelt congratulations to all our trainees who successfully passed the Kenya National Examinations Council (KNEC) March 2025 Series with Distinctions and Credits.

Your dedication, discipline, and hard work have truly paid off. This achievement is a testament to your commitment to excellence in professional hospitality and tourism training. Well done!

As this is a skills-based profession, we encourage each of you to continue pushing forward with even greater focus as we approach the November 2025 Series. Let this milestone be a stepping stone to even greater success.

We also take this opportunity to appreciate and commend our dedicated lecturers and trainers. Your unwavering support, mentorship, and professionalism continue to shape the next generation of hospitality leaders. God bless you all.

Let’s continue working together in unity and purpose as we cruise toward the final lap of this academic year.

Warm regards,
Dr. Enock Alumasi Makanga, D.Div
Managing Director, Impact Hospitality and Tourism Institute
🌐 www.impactchefsacademy.com

09/07/2025

Congratulations Makueni Hospitality Association!

We extend our heartfelt appreciation to the leadership of the newly formed Makueni Hospitality Association for the outstanding planning and coordination of the first-ever Hospitality Leadership Workshop in the region. Bringing together over 100 Hotel Directors, General Managers, and Tour Operators, this event marks a significant milestone for the Hospitality and Tourism industry in Makueni.

Today’s workshop was indeed impactful, and Victory Global Impact Africa is truly honored to have been part of it. We sincerely thank the Makueni County Government for their participation, represented by the Deputy Governor and the CEC for Trade and Tourism. Your support for the Makueni Hospitality Association is commendable, and we look forward to the County Government addressing the important issues raised during the session.

We also thank all the hospitality suppliers who showcased their products and services at the workshop. Your presence added great value to the day’s success, and we look forward to welcoming even more suppliers at future events.

We are excited to continue this hospitality journey together and look forward to meeting you all in Nakuru on 18th July 2025.
Kind Regards
Dr. Enock Alumasi Makanga, D.Div
Impact Hospitality and Tourism Institute, Africa Leadership Training Center VGI 🌍

04/07/2025

Impact Hospitality & Tourism Institute Trainees on Casual Engagement at Park Inn by Radisson, Westlands

Trainees from the Impact Hospitality & Tourism Institute are currently on casual engagement at Park Inn by Radisson Hotel, Westlands. This valuable arrangement provides the trainees with direct exposure to the real-world workings of the Hospitality and Tourism industry.

By working alongside professionals in a leading hotel environment, the trainees gain practical experience, improve their customer service skills, and develop the confidence needed to thrive as they transition into full-time roles within the industry.

This collaboration is a significant step in bridging the gap between classroom learning and industry expectations—equipping the next generation of hospitality professionals with both knowledge and hands-on experience.

29/06/2025

WE'RE THE LEADING WHEN IT COMES TO CORPORATE STAFF TRAINING.

If you're serious about transforming your team, don’t settle for average, partner with the best. Victory Global Impact Africa isn’t just another training provider in East Africa. We are a class apart. Across East Africa and beyond, top organizations trust us to ignite potential, sharpen performance, and drive lasting transformation.

Why Victory Global ImpactAfrica ? Because Excellence Isn’t Optional - It’s Our Standard.

✔️ Tailored for Impact - Our programs are custom-designed to meet your exact needs, ensuring real, measurable change.
✔️ Results that Speak - From the boardroom to the frontlines, our training transforms how teams think, lead, and perform.
✔️ Trusted by the Best - We’ve equipped top corporates, NGOs, and regional institutions. They don’t just train, they make it happen through Training.
✔️ Amazing Delivery - Dynamic facilitators. Cutting-edge content. Real-world relevance.
✔️ Empowerment that Lasts - We don’t tick boxes, we build capacity and empower people to excel beyond the session.

At Victory Global Impact Africa, we raise the bar and redefine what effective corporate training looks like. Don’t leave your team’s growth to chance. Partner with the name behind some of the region’s most empowered and high-performing teams.

Get in touch with us for Staff Training Needs :

- Leadership and Management
- Leadership and Corporate Governance
- Staff Outplacement Services
- Team Building Facilitation
- Quality Customer Service Training
- Change Management Training
- Sales and Marketing Training
- Staff Wellness Services
- Staff Motivational Talks
- Staff Security and Safety Awareness Training
- Hostile Environment Awareness Training

BOOK YOUR TRAINING NOW AND SECURE YOUR DATES.

✔️ Call / WhatsApp: +254782999000/ +254785222444
✔️ Email: [email protected]

EMPOWERING AFRICA, TRANSFORMING ORGANIZATIONS.

29/06/2025

FOOD SAFETY & HYGIENE, HACCP HOSPITALITY WORKSHOP- NAKURU Edition..

Saturday 19th July, 2025.
Exactly 8.00 am - 2.00 pm
Venue: Merica Hotel Nakuru.

Workshop Cost: Kshs. 2,500 ( Teas/Snacks, Training Materials and Impact Chefs and Hospitality Certificate of Attendance)

Payment Method: Till 4156866 Impact Chefs and Hospitality Academy.

Target Group : Executive Chefs, Sous Chefs, Cooks, Food & Beverage Service Managers and Supervisors, & Staff, and any other interested person from the Hospitality Industry..

As part of our Hospitality and Tourism Industry Capacity building, Impact Hospitality and Tourism Institute has organized for the 6th Hospitality Workshop in Nakuru Town.
This follows previous successful Hospitality workshops Nairobi Tamarind Tree Hotel, Grand Global Hotel, Kampala Uganda, Mbarara Uganda, Swahili Beach Resort South Coast Diani, Travellers Beach Resort and Spa North Coast, Mombasa, Nairobi All Saints Cathedral, and Naivasha..Over 5000 Food Production and Food & Beverage staff have been trained on Food Safety & Hygiene and HACCP, Menu Planning and Engineering, Food Costing in the Region both in Kenya and Uganda by Impact Hospitality and Tourism Institute..

N/B Attendance is strictly through workshop registration on Google Form and payment before 11th July Nakuru 2025. No Registration will be accepted after the close of Registration for Planning Purposes..

Key Topics to be discussed:

- Current Food Safety and Hygiene, HACCP Guidelines for Hotels, Restaurants, and Resorts.
- Hospitality Employment Navigation and Repositioning.
- Presentations from Leading Hospitality Suppliers..

Trainers : Chef Robert- Chief Trainer, Impact Hospitality and Tourism Institute, Dr. Enock Alumasi Makanga Human Resources Director and other invited guest speakers from leading hospitality suppliers..

Dress Code : Strictly Chefs Full Uniforms or Food & Beverage Uniforms. Managers will be required to be smartly dressed.

To Attend this workshop:
Click on : https://forms.gle/yd81miqsaGZFwR4r6

Tel : +254 754 888 000
+254 759 624 444
N/B : Hotels, Resorts, Hospitality Institutions, and Resorts are allowed to nominate and pay for more than 2 to 5 staff..
Regards,
Impact Hospitality and Tourism Institute Ltd,
South B, South Gate Center Mezzanine.
www.impactchefsacademy.com