FAM Flight Attendant Masterclass

About Masterclass...

F.A.M. talks from Flight Attendant to Fight Attendant and tries to connect each training topic for a better remembering with a memorable story. The most important, what F.A.M. tries to pass on is being creative in all kinds of situations "with thinking outside the catering box". Flight Attendants don’t have to look like Superheroes – they just have to be as good as a Superhero in solving challenges and still wearing a charming smile.

F.A.M. believes that a good training can be very powerful, inspiring and motivating. The past trainings were so much fun – and that is our fuel to constantly provide the very best of service quality. First of all, we figure out the strengths and weaknesses together – called SWOT analysis – so I give my best to polish up & level up the strengths of each participant and train away each weak point.

F.A.M.'s mission is finding a solution for the personal and professional improvement of each participant.

F.A.M.'s guideline is love what you do, creativity, honesty, communication, teamwork, passion, authenticity, simplicity, eye-to-detail and last but not least a can-do-attitude.

CREATIVITY: Every training and every project is an individual creative mastery & mission. As each sitiotion, location & jet is new, each client is different and comes with different likes & dislikes. It´s about personal development and a training that inspires. This is our main goal.

HONESTY: Coaching each participant individually is always a joy. F.A.M. figures out the strengths and weaknesses. So F.A.M. gives the outmost to polish and level up the strengths and train away each weak point. Also telling honestly about practical situations, when things were not running like planned. Pointing out, nobody is perfect. And pointing out that life will always give us Challenges, It´s just the question how we deal with it. We have to live the life forward as the Jet flies forward - afterwards we can review and see how to act in a better way and how we learn and improve personally and professionally.

COMMUNICATION: Whenever help and support is needed - F.A.M. is just a message away. Clear and straight communication is very important to F.A.M.

TEAMWORK: F.A.M. and each participant solves challenges together, especially in roll games, how to master difficult situations in the best possible way. Learning together, analysing together and laughing together.

PASSION: F.A.M. is fueled by passion for the job and loves to pass it on.

SIMPLICITY: Delicious food on board should be simple, fresh and highest quality. Also the plating style - clean & modern.

AUTHENTICITY: Is a God given word - so F.A.M. passes on the happiness to be authentic, to be yourself.