02/04/2025
If you're dreaming of a rustic wedding with charming handcrafted pieces, The Rustic Rentals has you covered! From beautifully crafted tables to a candy cart, bar, and more, they have the perfect touches to make your special day unforgettable. Be sure to check out the 19 Q&A, give their page a like, and share the love!
Q1.What is your experience with creating rustic decor for events?
Our business originated with the creation of harvest tables for my husband and Iās wedding. When we were getting married in 2021, we could not find any harvest tables that were available for rent locally. My father-in-law was generous enough to offer to build the tables alongside my husband. This labour of love not only made for our perfect day, but also created The Rustic Rentals. Since then, we have taken requests from coupleās inquiring about rental items and applied them to our inventory. We have even used our own experiences as wedding attendees, with our son, to inspire other projects such as our picnic table kids bench. All of our rental items have been made by us except for our crossback chairs. Each project has had its challenges, but have created some amazing family memories. It is always extremely rewarding to see how our designs have been incorporated into peopleās special moments.
Q2. Do you have a portfolio or pictures of previous projects or setups?
We do not have a physical portfolio, however we do update our website and social media quite regularly when we receive photos following events. We divided our photo gallery on our website between venue locations and backyard events so people can search based on their own personal planning. We also try our best to tag the location of all events on our social media, to assist people with visualizing their own event.
Q3. Do you provide custom rustic decor, or do you primarily offer pre-designed items?
For the most part, our rental items are predesigned decor (tables, chairs, a bar, a candy cart, high top tables etcā¦) We do offer the chance to rent personalized signage as well as personalized labels. We really take the time to speak with each couple that reaches out to us to see what their vision is for their event. If they are thinking of an idea that is not on our website or social media, we see how we can help. Sometimes, itās creating items for them, other times it is putting them in contact with people best suited to their needs. We are always looking to help people with the planning process, and make it as easy as possible. If the solution doesnāt include items from our company, thatās okay! Our intentions are always to assist the people that have reached out to us in making their event the best it can be!
Q4. What types of rustic materials do you work with (e.g., wood, burlap, metal, mason jars)?
Almost all of the materials we work with are wood. We have incorporated metal piping in a few of our more recent projects such as our live edge bar and live edge high top tables. We do use vinyl to help with some decorations.
Q5. Are your items handmade, or do you source them from other vendors?
All of our wood rental items have been designed and created by us! It is something we are really proud of as a company, that all of our products have been carefully thought out. Our chairs are our only purchased item. There were a lot of requests for chairs when we began renting our tables. Due to this being a prominent need, we chose to purchase the item in order to answer that need sooner than later. Donāt get us wrong, we did A LOT of research on that purchase. We wanted to make sure that the chairs coordinated well with our tables, but are also comfortable for guests! The last thing we wanted was someoneās family member uncomfortable at their event because we werenāt thorough in researching the products we were offering.
Q6. Can you customize decor to fit specific themes, colors, or event styles?
The answer to this question is a little tricky. We are a rental company and not a decorating company, so yes all of our decor can be customized, but most of that customization falls on the people renting our items. Now we do offer personalized signage that we can tailor to peopleās needs, along with personalized labels.
Q7. Do you offer rental services, or is all decor sold outright?
All of our items are rental services, we do not sell any of our items outright.
Q8. Do you create signage (e.g., welcome signs, table numbers) in rustic styles?
ABSOLUTELY! We have a few signage options as well as some options for table numbers! We love chatting with people to see what their desires are in regards to accessories, and if we can make it happen we do. If we canāt we make sure to point people in the right direction. Between planning our own wedding, and being in business for the last 3 years, we have acquired quite a list of contacts to reach out to, or possible solutions to help in most situations.
Q9. Can you incorporate personal touches, such as monograms, family heirlooms, or photos, into the decor?
We have certainly assisted with these elements throughout the years. We have had people use our tables as a memorial table at their wedding, and offered possible solutions for setups. We have also included monogrammed lettering on wedding favors. Honestly, the best approach is always to ask us if it can be done, and we will do our best to steer people in the right direction (whether it be with our services or not).
Logistics
Q10. How much lead time do you need for creating or customizing decor?
This answer for this question is very much dependent on the situation. The size of the request is always a huge factor in our timeline.
Q11. Do you offer delivery and setup services, or is it pickup only? Do you handle the breakdown and removal of decor after the event?
We do deliver all of our rental items and pick them up following the event. Typically, we reach out to people one month prior to their event and finalize the delivery and pickup times. Every venue has their own rules and timelines, we take all of this in consideration when planning out this step of the process.
Q12. What are your pricing options, and do you have packages available?
All of our pricing is available on our website. We do not have any packages available, and we want to emphasize why. We believe that every event has its own needs and with the items we rent, we found packages were too constricting. We take the time with every person that inquires to ask what their vision is for their event. Upon reflection, we offer different options that could meet their needs, and provide them with multiple quotes if need be. At the end of the day, our priority is that your event meets YOUR expectations! So, we pride ourselves on being as flexible as possible and taking the time to listen to each personās needs and wants.
Q13. Are there additional charges for customization or rush orders?
We have never been in a position where we have had to add an additional charge for a customization or rush orders. The only time that would take place, is if we had to pay a charge on rushing the delivery of the material required to meet an order. We are not in this business to add additional charges. We have no hidden fees, no cleaning fees, no wear and tear fees. What you see is what you get. The only price that is per order is the delivery fee which is based on the location and order size of each event.
Q14. Do you offer discounts for multiple pieces or large orders?
Absolutely! For example, our chairs are $7.50 to rent individually, but if you rent them alongside our tables they are $6.50.
Maintenance and Quality
Q15. How durable are the decor items, especially for outdoor events?
Everything that we have built, is built to last and have been carefully planned out. For example, all of our tables, bar and candy cart have been protected with multiple layers of lacquer to avoid any damage from liquids. We understand accidents happen, and the last thing we would want are people stressing about spills or condensation on wood surfaces when they are trying to enjoy their event!
That being said, the items are still wood items. We ask that any outdoor event have a tent to cover our rental items and protect them from the elements.
Q16. What steps do you take to ensure the quality and safety of your decor?
We are very thorough in ensuring the quality and safety of our items. We inspect our rental items at both delivery and pick up. We have also taken the time to inspect each of our items in the off season and make the necessary changes, or added layers of protection needed. If we take the tables for example, their original purpose was for our own wedding and not for a prospective business. Each table took us a long time to build, because it was an element of our day that we could control and perfect. Since then, we have kept the same philosophy and applied it to every item we have built. If we would not want the item at our wedding, and used by our guests, then it needs to be fixed or redone. We know that creating the perfect wedding day is a lot of stress, and if we can alleviate that stress by priding ourselves in our quality, then that's a no brainer.
Q17. Have you worked with other event planners before? If so, how do you typically collaborate?
Yes! We have worked with countless event planners over the last three years. Each planner takes their own approach to events, and we do our best to adapt to their requirements. For many events, contact has been directly via the planner, however we are always open to all approaches. Typically if a planner is involved, we are mostly involved with the quantity of layout, and suggestions of layout at the event. The planners in the past have done the other logistics.
Q18. Are you open to coordinating with florists or other decor-related vendors to create a cohesive look?
Absolutely! I donāt think I can say it enough that we are really flexible! When building our tables, we consulted Cori Heer from CJH Florals to discuss dimensions for the tables to see what would work best with florists and other decorators in general. That consultation led to us building tables that are wider than the average table. This allows people to really create whatever decor they want and be assured there is enough room on the tables for their guests to be comfortable. We love working with new people, and our main goal is always to achieve our clientās vision! We know our limitations, and are not afraid to redirect to other vendors if something is asked that is out of our element. A lot of our bookings have also come directly from other vendors
Q19. Do you have other vendors or services you recommend for a rustic-style event?
We have been fortunate that we have never had a bad experience with the vendors we work with. We have a list of vendors based on what people are looking for. For example, if people are looking for plates and cutlery we have about 3 vendors to recommend (Studio RC Rentals, Wild Dandelions and Plate Mates). Ask and we are more than happy to provide you with any information we have acquired from being in the business.
