22/04/2025
Job Title: Guest Service Agent
Location: Business Bay, Dubai
Employment Type: Full-Time
Work Hours: 12-hour shifts, 6 days a week (1 day off)
Salary: Starting from AED 3,000 + Incentives + tips
Job Overview:
We are looking for a dedicated and friendly Guest Service Agent to join our hospitality team. As the first point of contact for our guests, you’ll be responsible for delivering exceptional service and ensuring a positive guest experience throughout their stay.
Key Responsibilities:
Welcome guests warmly and assist with check-in/check-out procedures
Handle guest inquiries and resolve complaints in a professional manner
Manage reservations, cancellations, and room assignments
Coordinate with housekeeping and other departments as needed
Maintain a clean and organized front desk area
Provide information about local attractions, facilities, and services
Requirements:
Previous experience in a guest-facing or customer service role preferred
Excellent communication and interpersonal skills
Professional appearance and demeanor
Ability to multitask and remain calm under pressure
Basic computer skills (knowledge of booking systems is a plus)
Flexibility to work long hours and weekends
What We Offer:
Competitive base salary starting from AED 3,000
Performance-based incentives
Supportive team environment
Opportunities for career growth in the hospitality industry
Send to what's app +971 56 515 8077
